Your information,
with a purpose.
Jules uses information to help with your requests and maintain the service. This policy covers the assistant, its private workspace, calls, and SMS program.
Jules is operated by The Big Red Barn LLC. The current service is a private pilot for an enrolled owner. Publishing this policy does not mean SMS has been activated; see program availability.
Information we handle
- Contact and account information: your phone number, contact details you provide, and information needed for access to the private workspace.
- Assistant conversations and work: messages, task instructions, answers, call transcripts, results, and call recordings when recording is enabled.
- Preferences and memory: profile details, preferences, and information saved to help Jules with later requests.
- Service records: SMS consent and opt-out records, delivery status, usage and cost records, and technical diagnostics needed to operate and troubleshoot the service.
How we use it
We use this information to understand and carry out your requests, contact you with questions and results, remember relevant preferences, manage access and messaging consent, and investigate reliability or security problems. We may also retain records to meet legal obligations.
Information needed to deliver the service
Service providers process information needed for their role. These include AI providers such as OpenAI, calling and messaging providers such as Telnyx and mobile carriers, and hosting and network providers. Conversation content may be processed by an AI provider to produce a response or complete your request.
When you ask Jules to contact a business, Jules may share the relevant information you authorize for that task, such as your reservation details. Businesses receiving that information have their own privacy practices.
Mobile numbers and SMS opt-in information are not sold or shared with third parties or affiliates for marketing or promotional purposes. SMS consent records may be shared with service providers only as necessary to operate and deliver this messaging program. We do not use the SMS program for third-party marketing.
Storage and retention
Assistant history and saved preferences can persist beyond a conversation. Records are kept as needed to provide the service, maintain requested history, investigate issues, or meet legal obligations. This pilot does not promise an automatic deletion period. You can request deletion using the contact below; records may remain where retention is required by law.
Cookies and diagnostics
The private workspace uses a session cookie to maintain sign-in. These public information pages do not use advertising trackers or third-party analytics. Operational logs support troubleshooting; transcripts and recordings are maintained as private service data rather than public pages.
Your choices
Text STOP to end SMS messages, or HELP for support once messaging is enabled. To request access, correction, or deletion of your information, email moona3k@gmail.com. We may need to verify your identity before handling a request. Opting out of SMS does not itself delete assistant history or saved preferences.
Policy updates
Updates will be published here with a revised date. If the pilot expands or its data practices materially change, this policy will be revised to reflect the service.